Refund policy

1. 🔄 Returns & Exchanges

  • We accept returns within [7–14 days] of delivery for store credit or exchange only.

  • Items must be unused, unworn, and in original packaging with tags attached.

  • Final sale items, including clearance, accessories, and custom items, are non-returnable.

  • Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

To initiate a return, please email us at Alosboutique23@gmail.com with your order number and reason for return.

2. ❌ Cancellations

  • Orders may only be canceled within [1 hour] of placement.

  • After this window, the order will be processed and cannot be canceled.

3. 📲 Contact Us

Have questions? Contact our support team:
Email: Alosboutique23@gmail.com
Instagram: Alos_boutique_