Thank you for shopping with Alo,s Boutique ! We are committed to providing exceptional service and support to all of our customers. Please take a moment to read our contact policy, which outlines how you can get in touch with us and what you can expect from our response.

1. How to Contact Us

You can reach us through the following methods:

• Email: Alosboutique23@gmail.com  – For general inquiries, product questions, or

• Social Media: DM us on Instagram at Alos_boutique_ , also Dm on TikTok at Alos_boutique_ for quick responses.

2. Response Time

We strive to respond to all inquiries as quickly as possible. Here's what you can expect:

• Emails: We aim to respond to all emails within 1-2 business days.

• Live Chat: Our team will respond immediately when available. If you reach out outside of our live chat hours, we will respond as soon as possible during the next available session.

• Social Media: We typically respond to social media messages within 24 hours.

3. Order Inquiries

If you have questions regarding an existing order, please include your order number in the subject line of your email or provide it when you contact us via live chat or phone. This will help us assist you faster.

4. Returns & Exchanges

If you are contacting us regarding a return or exchange, please email us, We are happy to help you through the process.

5. Privacy

Your privacy is important to us. Any information you share with us will be kept confidential and used only for the purpose of assisting with your inquiry.